No, NoAnkor guides you through the simple process of setting up your free listings. Get a few pictures of your site location so that the Guest has an idea of where they will be staying and the rest of the listing is very easy, it takes less then five minutes.

No, you may simply offer a place to park and the Guest will be completely self contained. That being said, if you happen to have an outdoor outlet for an extension cord most RV travelers will have their own power cord and the more amenities you offer the higher a price you can charge per night. Offering additional amenities also sets your site apart from other Hosts nearby.

No, you may simply offer a place to park and the Guest will be completely self contained. That being said, if you happen to have an outdoor garden hose attachment most RV travelers will have their own hose and the more amenities you offer the higher a price you can charge per night. Offering additional amenities also sets your site apart from other Hosts nearby.

No, you may simply offer a place to park and the Guest will be completely self contained. That being said, offering additional amenities also sets your site apart from other Hosts nearby.

No, you may simply offer a place to park and the Guest will be completely self contained. RV travelers often “Dry Camp” and are use to bringing out what they brought in.

No, you may simply offer a place to park and the Guest will be completely self contained. NoAnkor handles the financial transaction and personal interaction is a personal choice if desired. As long as the site is well marked and good instructions are given in advance the Guest may check in online and leave before their scheduled check out time with no interaction.

We’ll help guests find a new place to stay or issue a refund if the listing is inaccessible, unclean, unsafe, or if there’s an animal present that the host didn’t mention in the listing description.

Guests should contact us within 24 hours of finding the issue. In qualifying cases, we will cancel a reservation and issue a refund.

We send refunds immediately upon cancellation and they usually show up within 3-5 days, but sometimes it takes as long as 15 days before they reflect on the original payment method.

Each enforcement decision is the result of careful and detailed work by a team of experts devoted to ensuring we make the right call. Our responses to violations of these policies have been and will continue to be based on the seriousness of the issue. We will strive to take the circumstances of each situation into account when reaching our enforcement decision, but we have limited discretion in our response to serious violations of the policies.

Our enforcement teams are made up of dedicated professionals, but they’re still human. So, in rare cases, enforcement decisions may be incorrect. If you disagree with a decision we’ve made, you can contact us and we’ll re-review the decision carefully. The definitions of the standards and expectations themselves aren’t subject to review.

We’re always learning and growing and the standards and expectations will evolve over time. Make sure to review the standards if you have any questions about a particular situation.

When you’re asked to confirm your identity, you’ll need to add either your legal name and address, or a photo of a government ID (driver’s license, passport, or national identity card). Additionally, you may be asked to take a brand-new photo of yourself. This is different from your profile photo, which you may also be asked to provide.

If you’re asked to take a photo of yourself, it needs to match the photo on your ID, and your ID must be valid. If your photos don’t match, if you’re under 18, or your ID doesn’t appear to be valid, you won’t be able to book a listing requiring an ID. If you’re under 18, all current reservations will also be canceled.

You may have a few options for confirming your identity:

• Take a photo of your ID using your phone
• Take a photo using the camera on your computer or mobile device
• Upload an existing photo of your ID
• Add your legal first and last name
• Add your address (this should match where you get banking documents or utility bills)

Completing this process isn’t an endorsement of any host or guest, a guarantee of someone’s identity, or an assurance that interacting with them will be safe. Always use your own best judgment.

This may happen for a couple of reasons. For example, some hosts require their guests to complete identity verification in order to book their place or experience.

There are also times when NoAnkor will ask you to confirm your identity to help us make sure you’re really you.

But whatever the reason, your ID will never be shared with a host or anyone else who uses NoAnkor.

Depending on your location and what country you’re from, you may be able to add one of the following types of government ID:

• Driver’s license
• Passport
• National identity card

Your ID needs to be an official government-issued ID (not an ID for a school, library, gym, etc.) that includes a photo of you.

If you add a driver’s license, you’ll be asked for two photos—one of the front of the license and one of the back.

If you add a passport, make sure the photo includes the numbers located at the bottom of the page with your picture.

Other ways we verify your identity

In some cases, you may not need to add a government ID. We’ll be able to make sure you’re really you when you add your legal name and address (this should match where you get banking documents or utility bills). We’ll match this information with secure third-party databases.

If you’re asked for a government ID, the following may be shared with your host:

• The first name on your ID
• Whether you’re over or under 25 years old
• Whether your ID has been successfully added
• Your profile photo and profile name

As a guest, the following will never be shared with your host or anyone else who uses NoAnkor:

• The photo of your ID
• The photo you take of yourself as part of ID verification (if you’re asked to do that)
• Your address

We take privacy seriously. The information you provide during the process of adding your government ID is governed by our Privacy Policy and sent to us and our third-party databases using the same secure encryption that websites use to transmit credit card numbers. Our third- party databases handle this info according to our contracts with these third parties.

The storage of your government ID photo is governed by our Privacy Policy, which describes our efforts to protect your information.

We recommend not removing the photo of your ID. If you do, any upcoming reservations will be canceled.

You can, however, remove the photo of your ID 90 days after you complete your most recent booking.

To remove the photo of your ID: From your Account Settings, go to Personal info. Next to Government ID, select Remove.

Profile photos can also be removed, but the photo you take of yourself (if you’re asked to do so) cannot.

When you and other guests and hosts provide identification info it builds trust in the NoAnkor community. It also helps us keep NoAnkor secure, fight fraud, and more. There are a few ways that identification info may be used to do this.

First, here at NoAnkor, we may use your identification info to better protect all guests and hosts. The information helps us check that everyone is who they say they are—and therefore, we can do an even better job of keeping fraudulent individuals away from NoAnkor. We can also keep accounts more secure, and better determine that everyone who uses NoAnkor is over 18 years old.

Additionally, where permitted by applicable law, we may provide identification info from a government ID, such as a full name, address, and date of birth, to our service providers to run background checks against public records for criminal convictions and sex offender registrations. For now, these checks are limited to users in the United States. While we believe these checks help us deter fraud and misuse of our services, they don’t guarantee that interactions with people who book through NoAnkor will be safe or problem-free.

Also, where permitted by applicable law, we may provide certain identification info to banks and other financial institutions (which helps them enforce various tax, anti-money laundering, and sanctions laws), as well as to law enforcement agencies (who may be conducting investigations requiring NoAnkor’s involvement).

Our goal is to work closely with these organizations and comply with our legal obligations, while also ensuring the respect, privacy, and security of everyone who uses NoAnkor.

If you’re asked to take a photo of yourself, we’ll also match this photo with the picture in the government ID you already provided. This helps us make sure you’re really you.

Photo matching may provide some useful info, but no facial matching process is always completely accurate. The effectiveness of a comparison of facial features can vary greatly based on the skill and judgment of the reviewer, the quality and resolution of the photos, and whether there are significant changes in a person’s appearance between the two photos (for example, change in age, change in weight, different outfit).

As a result, this process may sometimes “match” photos that are not in fact of the same person, or fail to match photos that are of the same person. Fraudulent individuals may circumvent even the most sophisticated and diligent efforts to match photos submitted for comparison.

We don’t make any guarantee or representation about the accuracy or effectiveness of photo matching results. You shouldn’t rely on completion of the photo matching process as a guarantee of someone’s identity, or a guarantee that they’re someone you can safely interact with.

If you’re having difficulty submitting your government ID, here are a few things to keep in mind:

• Check your email inbox, text messages, and phone notifications—you may have been sent additional information.
• If you’re trying to submit a photo using a mobile device, the NoAnkor app or your browser may need permission to access your camera. You may also need to refresh the app or page after granting the camera permission.
• Provide high-quality JPEG or PNG files. Take photos in a well-lit room, and fit information within the provided white lines. Make sure that the image isn’t blurry or obscured.
• Submit photos of an original (not photocopied) and undamaged ID. If the ID has two sides, like a driver’s license or national ID card, make sure that you submit each side— one of the front and one of the back.
• If you’re asked to take a photo of yourself, make sure the photo clearly shows your face and fits within the provided white line. Religious head coverings are welcome, but please make sure that your eyes, nose, and mouth are visible.